Returns

Returns & Refunds Policy  

At Eula Blue, we are committed to delivering quality — in both product and experience. If something isn’t right, we’ll make it right. Please review our official return and refund guidelines below.

📦 Physical Products

We accept returns on all eligible physical products within 30 days of delivery.

To initiate a return:

Contact us at support@eulablue.com within 30 days of receiving your order

Provide your order number and a brief description of the issue or reason for return

Once approved, we’ll issue a prepaid return label and offer a full refund or replacement

Return Conditions:

Items must be unused, undamaged, and in original packaging

Refunds will be processed to the original payment method after the return is received and inspected

Eula Blue covers the cost of return shipping for all approved returns

🧠 Services

Due to the customized and time-sensitive nature of our services, all service sales are considered final and non-refundable. However, if you have any concerns regarding your experience, we welcome you to reach out — we’re committed to addressing issues with care and professionalism.

💬 Need Assistance?

For any return inquiries or support, please email support@eulablue.com.

Our team will respond within 1–2 business days.