Service

All orders are carefully hand-assembled and ship within 3–5 business days. Once dispatched, a tracking number will be emailed to you. We currently ship within the U.S. and internationally, offering both standard and expedited shipping options.

At Eula Blue, your satisfaction means everything to us. If you're not completely satisfied with your order, whether due to a defect, damage, or personal preference, we’re here to make it right.

To initiate a return, you can: Fill out our quick Return form

or

Email us at support@eulablue.com within 30 days of delivery, including your order number and reason for return.

Once approved, we’ll provide a prepaid return label and issue either a full refund or a replacement—your choice.

Items must be unused, in their original condition and packaging

Refunds are issued to the original payment method once your return is received

Eula Blue covers return shipping for all approved returns

Reach out to us at support@eulablue.com — our team will respond within 1–2 business days.